AdPro™ stores the information you enter in a cloud server for your use. An administrative user may access any of the stored information with the exception of other user's passwords and credentials to external services like payment gateways and email accounts. An administrative user may edit or enter all information including other user's permissions and credentials to external services.
Additional users may be created as needed. Each can be assigned to a number of roles which determine what they can view, enter, edit and delete. In general, if a user can view one type of data they can view that data anywhere it appears in the application.
Eclipse Services will collect only your name, address, other contract information and financial transactions needed to conduct our business with you. Copies of the data in AdPro™ are stored securely on secondary servers to provide continuity of service. We do not share any information with any third party for any reason unless ordered by a court of law.
Eclipse Services follows best practices to secure the cloud servers we manage. We will notify you when we can confirm there has been a breech of our servers. This notification will include what information we believe might be compromised.
AdPro™ will retain information needed to send messages on your behalf via the email service(s) you configure in My Email Accounts. Passwords or other secure credentials needed to authenticate you with the email service are stored encrypted in AdPro™. The encryption is based on your AdPro™ login credentials. If you share your login information with anyone else, they will be able to send messages using your identity. They may further be able to alter the email settings such that your identity is compromised or the privacy of your email messages is compromised. While technically difficult, it is still possible for them to retrieve your email credentials and access your email account directly without using AdPro™.
Copies of messages you send in AdPro™ can be saved in Customer Communications. Those communications are visible to any AdPro™ user with permission to view Customer Communications in AdPro™.
Eclipse Services will not use your email account for any purpose other than at your request to assist with a problem.